Category Archives: Scan

Network Scanning Troubleshooting

WINDOWS 8: SCAN TO SMB MAY NOT WORK ON ALL COPIERS

Windows 8 uses SMB version 3, most devices are built on SMB version 1 and 2. Version 3 is supposed to be backwards compatible, however most devices running versions 1 and 2 don’t have that functionality enabled, or do not … Continue reading

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PRINTER AND SCANNER TROUBLESHOOTING THEORY FOR A COMPTIA A+ TECHNICIAN

This video goes through the basic mindset that an A+ Technician should have when troubleshooting printers and scanners. It is also a good review for copier technicians and hybrid copier technicians. ( A hybrid copier technician is one that can … Continue reading

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Testing SMTP

Testing SMTP MANY OF THESE PROCEDURES WILL NOT WORK ANY MORE… INTERNET EMAIL SECURITY HAS INCREASED GREATLY In many copiers you can scan to email. This means that a scan goes in and is transmitted by your copier via an … Continue reading

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Scanning Methods

Scanning Methods Scan to WIA This will be the new usb standard. The old scan to usb used twain. This one uses wia. I haven’t done too much of it so I can’t really comment except to say it runs … Continue reading

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How To Assign A Static IP address To Your Copier & Avoid IP Conflicts

How To Assign A Static IP address To Your Copier & Avoid IP Conflicts Now we are going to go into how to add a router to a copier if you don’t have a network person handy.  There are two … Continue reading

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HOW TO SETUP SCAN TO EMAIL WITH GMAIL USING SECURITY CERTIFICATES (SMTP OVER SSL)

YOUR MILEAGE WILL VARY WITH THIS ONE… IT WILL DEPEND ON WHETHER YOUR MFP OR COPIER SUPPORTS SECURITY CERTIFICATES… KEEP ONE THING IN MIND…. IF YOU DO THIS THEN YOU WILL HAVE TO MONITOR YOUR SECURITY CERTIFICATES.  THEY DO EXPIRE … Continue reading

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