HOW TO TURN YOUR MFP INTO A SCANNER
THIS WORKED FOR A KYOCERA TASK ALFA… IT MAY WORK FOR YOUR COPIER
Funny thing happened on the way to a service call today… I had a customer who could not scan or print. Every time they tried to print on their task alfa it would through a fuser error code. It turns out that the fuser was bad. Now the fuser is bad but the customer also wanted to scan and it still threw the error code.
My solution was to change the ip address for the copier. I then cleared the print queue on the copier. This cleared the error code. Can’t generate an error code when its printing if the computers cann’t find it. Can’t generate an error code for print jobs in the queue if there is none. Once that was done… I simply verified that smb scanning worked… it did…. Smb scanning is based on permissions not printing so the copier is now a scanner and printing is for all intents and purposes disabled…