If you are unfortunate enough to get the supply empty error and you have replaced all your toners, tried a cold reset and prayed to the printer gods then more than likely the carousel is out of alignment.
You will need to take the machine apart and then align the gears on the carousel… or follow the videos listed below for a little trick to doing it.
Videos one and two show slowly… video 3 shows how its actually done… once you know how… its a simple trick… no disassembly required…

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