When dealing with with IT people and doing things like site surveys for copier installs, it helps to have worksheets with data. This worksheet makes it easier to do scan to smb and it can also pinpoint problems before they become an issue.
SCAN TO SMB WORKSHEET
PC Host Name:_____________________
Dhcp enabled
Yes / No
IP Address:_____________________
Subnet Mask:_____________________
Default Gateway:_____________________
DNS Server Primary:____________________
DNS Server Secondary:__________________
Login For Copier To Use:_____________________
Password:_____________________
Folder:____________________
CopierIP Address:____________________