I CANN’T GET ENVELOPES TO PRINT CORRECTLY FROM MY COPIER…




Just came across this problem this morning, but I don’t have any good answers.

They’re using Microsoft Word as their envelope template, and like a lot of Microsoft Office programs it offers only certain driver choices when using templates, and overrides the printer defaults.

My only useful suggestion was to create their own template document, custom sized 4 1/8 x 9 1/4, and not use the built in envelope template. Then you get all the print options, including COM10 envelope size, envelope media type, and top tray (face down) exit.

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