Tag Archives: ISSUE

CITRIX ISSUE: UNABLE TO PRINT COLOR DOCUMENT FROM ADOBE ACROBAT READER

View RSS feed SETTING DEFAULT TO COLOR ON PRINT SERVER… 1) Updated the PS drivers to the latest version 2) Set the default on the print server to Color (if it is set to black and white, it will not … Continue reading

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MAC OS X 10.5.8 AND EPSON PRINTER SCANNING ISSUE

Someone asked me about scanning issus with MAC OS X 10.5.8 and Epson all in one home printer. Here is the walk through I gave him. Check the cables… if you are using usb… try another usb cable… if you … Continue reading

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TROUBLESHOOTING NO POWER ISSUE WITH LAPTOP (WINDOWS OR MAC)

TROUBLESHOOTING NO POWER ISSUE WITH LAPTOP (WINDOWS OR MAC)

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CANON IMAGE RUNNER UPPER LEFT SIDE COVER ERROR

I had a customer this past week with this error. I tried resetting the issue… that didn’t work… I then pulled of the back covers and disabled all the trays by disconnecting cables. The error went away. I then reconnected … Continue reading

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RICOH 3035 IP ISSUE WITH NETGEAR WIRELESS ROUTER

I was talking to a tech this week. He was in a panic. The ricoh 3035 that he installed kept falling off the network. He told me what he did… he set the printer up with an ip address assigned … Continue reading

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BASIC XEROX PHASER TROUBLESHOOTING FOR XEROX REBOOT ISSUE

THE XEROX PHASER MUST BE CONNECTED TO THE NETWORK VIA THE ETHERNET CABLE OR VIA THE USB TO A PC BEFORE YOU START IT UP. IF THE PRINTER CAN’T “SEE” THE NETWORK OR PC VIA THE ETHERNET OR USB CONNECTIONS … Continue reading

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