DESIGNJET HP 500/800 ERROR CODES


Design Jet Error Messages HP Design Jet 500/800 Plotter Error Codes
System error 01:10

A problem with the Electronics module has occurred.

System error 01:11

The electronics module has detected a connection problem with the cooling fan.

System error 01:12

The EEROM is not configured correctly.

System error 01:13

A problem with the Electronics module has occurred.

System error 02:10

A problem has occurred with the carriage assembly

System error 02:13

A problem has occurred with the carriage assembly.

System error 03:10

A problem has occurred with the printers power supply.

System error 04:11

Jet direct network card not detected.

System error 05:09 (DJ 500 only)

Formatter installed instead of HP-GL/2 accessory card.

System error 05:10 (DJ 800 only)

Formatter card failure, or Formatter card not detected

System error 05:10 (DJ 500 only)

HP-GL/2 accessory card failure

System error 06:03 (DJ 800 only)

Hard disk error

System error 08:11

The front panel cannot be detected.

System error 11:11

The trailing cable is poorly connected

System error 11:13

Problem with setting the voltage of the printheads

System error 12:11

A short has been detected in the carriage assembly.

System Error 17:11 (DJ 500 only)

A problem has been detected while initializing.

System error 21:10

A problem has been detected with the Service Station assembly.

System error 21:11

A problem has been detected with the Service Station assembly.

System error 22:10

A problem has been detected with the Ink Supply Station.

System error 41:10

A problem has been detected with the Paper-Axis motor

System error 41:13

An error in the paper-axis motor encoder quadrature has occurred.

System error 42:10

A problem has occurred with the Scan-Axis motor.

System error 43:10

A problem has occurred with the Vacuum fan.

System error 43:11

The Vacuum fan is not detected.

System error 55:11

A problem with the line sensor has occurred.

System error 56:10

Drive roller encoder sensor error.

System error 56:13

An error in the drive roller encoder sensor quadrature has occurred.

System error 61:04

Firmware error.

System error 61:05

The printer was not able to process a job that was sent.

System error 62:03

Parallel port communication problem

System error 63:03

LAN card communication problem.

System error 64:03

USB port communication problem.

System error 64:04

Firmware error (USB port).

System error 65:03

Generic input/output port communication problem.

System error 71:04

Problem allocating memory.

System error 71:06

Out of memory problem.

System error 72:04

Problem in the scan-axis (firmware error).

System error 73:04

Server error.

System error 79:04

Miscellaneous firmware error.

System error 81:01

Paper-axis shutdown.

System error 81:11

Paper-axis shutdown (during the paper advance test).

System error 85:10

Paper-axis shutdown (during the paper advance test).

System error 86:01

Carriage-Axis shutdown.

System error 86:11

Carriage-axis shutdown (during the carriage movement test).

System error 86:13

Carriage-Axis shutdown (firmware error).

System error 87:13

Unable to read the carriage encoder sensor.

System error 93:10

Ink System startup failed.

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